FAQs

We are here to help you

How to Sign Up?

Once you open the app, you will see the Signup Screen. Once you enter your valid Email ID and a password, you can click on the “Sign Up” button to proceed to the onboarding where you will have to fill your profile details. Once done, your profile will be created and you can see other profiles around you.

Once you Sign Up and proceed to the onboarding screen, you will have to fill your profile details. These details include your Name, DOB, Profile Picture, Gender, Purpose of Joining and Disability information. Don’t worry, your information is very safe with us and we don’t disclose your personal information like Last Name, Phone Number and Email ID with anyone!

Once you have created your profile, you can select your preferences in your profile under the “Preferences” option. Here you can select your desired preferences (including location radius) and they will reset from the next day.

We believe in quality over quantity. We match based on all the preferences you have shared on the app as well as filter out those which are located too far away and are inactive. Finally, we aim to show you the top 5 most relevant profiles for you based on your information.

If you like a profile, you can use the “Send Request” button to send them a request to connect with you. Once they accept, you will get notified and can then chat with them on our secure chat.

If there is a profile who you find interesting but aren’t sure of approaching, send them a nudge in the form of interest and wait to see if they respond with an interest. If they do, you can send them a request and take it to chat!

Go to the “Edit Profile” section in your profile. Here you will see an option to add images next to the set profile image. Click on that and add upto 4 photos. Remember, your chances of matching are higher if you add more images.

You cannot :). We believe in 100% privacy of information and we do not disclose information like Last Name, Phone Number and Email ID with anyone. Once you connect and chat with a person, you are free to exchange details as per your discretion.

Once you have created your profile, you can select your preferences in your profile under the “Preferences” option. Here you can select your desired preferences (including location radius) and they will reset from the next day.

Go to the “Edit Profile” section in your profile. Here, you will find all of your fed profile details. You can add/delete/edit any information you like. Remember, the more information you put in, higher the chances of finding a match!

In the “Settings” tab, you have an option to change the language from English to Hindi (on mobile app) or to Punjabi (on web app). Once you select a language, you will see all the information in that language.

We have a “Delete” option in the “Settings” page which you can use to delete your account. Whether you have found a suitable match or the platform didn’t work for you, please do write to us at support@inclov.com . Either way, we would love to hear from you!

Extremely! We do not disclose information like Last Name, Phone Number and Email ID with anyone at any point. Once you are chatting with someone, you can disclose your information on your own discretion.

Beats is Inclov’s in-app virtual credits to make your matchmaking more exciting! You can use Beats to find a match closest to your liking. The more Beats you have, the better you can find a match!

You can use your earned Inclov Beats to increase your preferences to search for profiles, connect with interested people, unlock new features and much more!

The wallet will show you your current credits, your credit history as well your referral history.

Each person will have a unique referral code which you can find on your “Referral” screen. Share or send this code to someone who you think you want to help find a match on Inclov. When they sign up using your code, both of you will get free Inclov Beats!

Once you share the code with someone and they sign up successfully onto the platform, both you and your friend will receive 5 Inclov Beats. We are also giving out 15 bonus Beats to both if the person referred is a woman. More than any other reward, it’s the feeling of being a part of a growing Inclov community :)